Strategic Management

Turnitin Originality Report Processed on: 09-21-10 1:52 PM CDT ID: 149590126 condition Count: 445 Submitted: 1 strategical Quality Mgt By Justina Ashiedu-nelson   Similarity Index 0% Whats Strategic Quality Management and Customer Satisfaction Mgt/449 Team B September 22, 2010 Strategic Quality Management and Customer Satisfaction A dodge is a plan or action intended to effectuate a specific or set goals. Today, because of the competitive nature of businesses, organizations atomic number 18 striving to stay in the game, and beating the competition by coming up with strategic tools. The critical point in strategic quality planning is that the customer has to have best value, rather than just a product or service. This Strategy is a plan or action intended to accomplish specific goals. The skill and achievement can non be achieved unless an organization imbibes a culture of quality, and be steadfast to its mission. Suffice to that no dodge and plan is worthwhile unless it is carefully implemented, and trickiculated to all concerned. Chantele mean solar day watering place is a small business in a small, but busy area of town. The owner, Chantele Smith is looking to fat the business by adding another office area.

To begin with, the Spa conducted a survey about the general functioning of the business. Chanteles Day Spas customers are its strength. Clients are not structured only around the spa. Apart from the massages, and other wellness treatments clients receive, clients are attracted to the spa because of other services they could receive much(prenominal) as pedicures, manicures, and hair waxing. The spa is equipped with state of the art equipment and instruments where customers can experience a total beauty escape. In addition to these services, customers have access to relaxation mode in rooms comfortably furnished, and cozy enough to stay put. al-Quran of mouth has also enabled the business to acquire more customers than expected. However, lately, customers are... If you trust to get a full essay, order it on our website: Orderessay

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